Application Support Engineer (Java & .NET)

about the company

A leading regional technology consultancy specializing in high-performance enterprise infrastructure and digital transformation. The organization focuses on maintaining and modernizing critical business systems for global clients, prioritizing proactive troubleshooting and strategic technical excellence to ensure 24/7 operational reliability.

about the job

As an Application Support Engineer, you will act as a software detective, providing a dynamic service by identifying and solving complex issues across multiple components of critical business systems. You will be expected to perform independently as a Subject Matter Expert (SME), troubleshooting high-stakes environments and contributing to the evolution of the software stack.

• Strategic Troubleshooting: Independently analyze and troubleshoot software issues to ensure the optimal performance of mission-critical business systems.

• Full-Stack Support: Maintain and enhance applications built on both Java and .NET Core frameworks, ensuring seamless cross-functional functionality.

• Cloud & Containerization: Manage and optimize application deployments using Docker and AWS environments.

• Database Management: Oversee database health and data integrity using Microsoft SQL Server and Entity Framework (Code-First approach).

• Knowledge Management: Document findings and technical solutions to build a robust knowledge base for future reference and team training.

• Continuous Improvement: Stay updated with industry trends and best practices to ensure the system remains scalable and secure.

• Stakeholder Engagement: Collaborate with cross-functional teams and provide technical training or support to stakeholders and team members as needed.

skills and experience required

• Java Expertise: Intermediate to strong proficiency in Java and experience with the Spring Boot framework.

• .NET Proficiency: Hands-on experience with .NET Core, .NET Framework, and Entity Framework (specifically Code-First approach).

• Web Technologies: Intermediate proficiency in JavaScript for frontend-related troubleshooting and enhancements.

• Database Mastery: Proven experience in database management using Microsoft SQL Server.

• Cloud & DevOps: Practical ability to manage deployments using Docker and AWS services.

• Methodology: Solid understanding of the SDLC, Agile practices, and structured testing methodologies.

• Problem Solving: Strong software detective mindset-able to perform application remediation and root cause analysis in complex environments.

• Communication: Excellent teamwork and communication skills to participate in technical discussions and mentor junior members.

Please click on the apply button to apply online. For more information, please reach out to CONSULTANT NAME. (EA: 94C3609 )