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Capgemini Singapore Pte Ltd

Application Support Analyst

3-8 Years
SGD 50,000 - 100,000 per month

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  • Posted 57 months ago

Job Description

Key Responsibilities

ï‚· Working within the team responsible for the delivery and support of IT services to the relevant Capital Markets Products Line ( Rate, FX, Treasury, Credit and Derivatives etc).

ï‚· Providing 1st and 2nd line support.

ï‚· Assist to implement business requests on Sales perimeter

ï‚· Coordinate with overseas IT teams for projects and system implementations

ï‚· Shift work is required
Specific systems within FO Booking and Risk is responsible for are: - (non-exhaustive list)

ï‚· OMEGA

ï‚· CMI REPORTING \ FMD \ SPOT FIRE

ï‚· ORECA

ï‚· GMD SALES ToolBox \ EOS

Providing functional and technical help around the relevant systems to users worldwide by (not exhaustive)

ï‚· Ensure correct calculation of Volume Credit and Markup
ï‚· Ensure platforms admin in relation with system providers, both internal and external.

ï‚· Dealing with STP (straight through processing) issues.

 Work within the 24x7 ‘follow the sun’ set up.

ï‚· Conform to all internal policies and procedures.

ï‚· Manage customer relations when dealing directly with both internal and external users of the systems.

ï‚· Assist members of team (business or technical analysts)

ï‚· Liaise with users and developers.

Working both within the team responsible, or alone when requested, to act as, or in conjunction with a specific project manager: - (non-exhaustive)

ï‚· Assisting in the completion and timely delivery of projects

ï‚· Testing, including writing test scripts, for new releases.

ï‚· Assist the tracking of both time and resources on the projects.

ï‚· Documentation

Key Internal Contacts

ï‚· Back office to process any request, system issues from the applications

ï‚· MO, SACOM and Marketing team

ï‚· Paris and NY support team to solve the application issues and business projects

Legal and Regulatory Responsibilities

ï‚· Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Hong Kong Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

ï‚· Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.
Qualifications and Profile

An ideal Candidate should have

ï‚· Minimum 4 years of industry working experience, preferable in financial/banking industry

ï‚· Solid experience with UNIX scripting and SQL (Sybase)

ï‚· Good understanding of IT and market knowledge

ï‚· Good trouble shooting skills and be a quick learner

ï‚· Knowledge on financial products and market operations.

ï‚· Knowledge of monitoring solution (E.g OMI, ITRS Geneos)

ï‚· Good knowledge Microsoft Office

ï‚· Careful observance of standards and proces

ï‚· Proactive, independent and proven ability to work under tight target and pressure

ï‚· Good command of English, French would be advantage

ï‚· Candidates should have ITL certification (advantage).
Other Professional Skills and Mind-set
Excellent communication (written and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.

ï‚· Strong analytical and problem solving skills

ï‚· Strong sense of confidentiality

ï‚· Autonomous, self motivated and excellent team player

ï‚· Strong perseverance and diligence towards attaining goals and effective time management

ï‚· Self-starter and ambitious

Bachelors/ Degree

About Company

Who is Capgemini
Capgemini is headquartered in Paris, France and operates in more than 40 countries. They are one of the world’s largest providers of Consulting, Technology, and Outsourcing. Above all, Capgemini is a people company— 120,000 people in North America, Europe, South America and the Asia Pacific region.

Capgemini has a vast range of capabilities and the ability to deliver them consistently. The firm’s core expertise is in bringing together business, technology, and operations skills to provide truly integrated services. Capgemini has a unique way of working with its clients, which is called Collaborative Business Experience. Collaboration is central to the Capgemini philosophy and a pillar of their service delivery. From strategy development through to implementation, their clients benefit from their tailored approach. They work beside them every step of the way, analyzing their challenges and guiding them through transformation

Collaboration in Action
Capgemini is the partner of choice for leading businesses across all sectors. Their client Success Stories show how the Collaborative Business Experienceâ„¢ helps organizations discover the freedom to increase performance through innovation.
Through the experience that comes from working with thousands of companies over the past three decades, Capgemini has identified four key elements of collaboration. They form a picture of an organization’s strengths, weaknesses, needs, and priorities and collaborate with their clients to achieve better, faster, and more sustainable results.
Targeting Value
To improve performance, you have to know exactly what you want to achieve and then establish targets all along the path your project will take.
Mitigating Risk
Project failure is a major concern. This dimension reflects Capgemini’s attention to understanding the stakes of an initiative, and the level of risk a client perceives to be inherent in the initiative. This allows Capgemini to manage these risks, reducing the chance that obstacles will slow down value realization.
Optimizing Capabilities
The optimizing capabilities dimension refers to the two-way transfer of knowledge during the project, and to efforts by Capgemini and their clients to ensure that the know-how and support necessary to sustain the value of the project is in place upon completion of the initiative.
Aligning the Organization
Initiatives often fail to provide lasting value because implementation fails or is delayed within the organization. This failure can result from a number of causes. Knowing what might inhibit implementation can shape the nature of a collaborative project and accelerate the realization of project value.

Capgemini’s Financial Services Global Business Unit

Capgemini’s Financial Services Global Business Unit accounts is well recognized for bringing deep industry experience, innovative service offerings and next generation global delivery to serve the financial services industry. Capgemini collaborates with leading banks, insurers and capital market companies to deliver business and IT solutions and though leadership which create tangible value.

Careers at Capgemini
Capgemini thrives on hiring individuals with a passion for challenge and achievement, a thirst for knowledge, and a desire to make your career with a company that embraces collaboration. Campgemini offers the following:

Choice & Diversity
Capgemini offers a multi-cultural experience. With around 120,000 people in 30 countries around the globe, you can be sure you will have the freedom to develop a challenging and diverse career.
Capgemini actively supports diversity & life balance and is committed to ensuring that all individuals are shown respect; everyone is treated fairly; and that each individual is valued.
Learning & Development
Your professional development is the key to ensuring that Capgemini retains competitive advantage. They continually develop and deliver learning programs and tools, facilitating best-in-class trainin

Job ID: 29278313

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