Job Description

Application & Programme Support Officer (Clarke Quay)

Salary: $3,500-$4,960/month
Contract Duration: 3 months, with option to extend up to a maximum of 1 year
Start Date: Immediate
Working Hours: Monday-Thursday: 9:00am-6:30pm Friday: 9:00am-6:00pm

Salary will vary depending on relevant working experience.

Job Requirements

Bachelor's degree in Community Engagement, Arts Management, Communications or related field.
Minimum 5 years of relevant experience in community engagement, partnerships or outreach.
Experience in programme coordination, stakeholder engagement and community events.
Strong organisational, communication and interpersonal skills.
Proficient in Microsoft Office and digital engagement tools.
Good understanding of community organisations public engagement experience is an advantage.

Job Responsibilities

Review applications under a new scheme for completeness and eligibility.
Coordinate with internal teams to clarify application details and obtain supporting documents.
Manage application workflows, records, tracking and documentation.
Prepare reports and analyse application trends and outcomes.
Respond to applicant enquiries and provide guidance on requirements and timelines.
Liaise with arts, heritage and community organisations and other stakeholders.
Organise briefing sessions, workshops and one-to-one consultations.
Review draft applications and provide constructive feedback to applicants.
Develop application guides, FAQs and supporting resources.
Identify rejection trends and recommend improvements to application processes and stakeholder engagement.
Perform other related duties as assigned.

Only shortlisted candidates will be notified.