Your new company
This is a multinational investment bank.
Your new role
- Capacity and Performance Management.
- Working with development teams for take-on and training of new services or significant upgrades.
- Providing support for Audits (internal and external).
- Stakeholder management, working closely with Business and Operations partners to understand KPI metrics to measure service stability to prioritize defect fixes and enhancements
What you'll need to succeed
- 5+ years of relevant IT experience (Production Support, ITIL, Release Support, Technical Implementations, or equivalent)
- Demonstrate flexibility, navigate ambiguity, and quickly establish credibility among technical peers
- Excellent written and verbal communication skills (English)
- Proven knowledge in some or all of the following: Java/J2EE - Core Java, JDBC, EJB, & Java Web Services & Experience in Server-side technologies - SOAP/Restful services, XML/XSLT, XML, JDBC, AOP, MQ Micro Services & MuleSoft.
- Actively engage and lead production support issues/incidents. Takes ownership of escalations and perform trouble shooting, analysis, research and resolution.
- Support of on-call rotation for off-hours and weekend support as needed
What you'll get in return
- Challenging yet fulfilling career with an equal opportunity employer.
- Various opportunities to learn and upgrade your skill sets
- Competitive remuneration package and benefits
What you need to do now
If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [Confidential Information] for a confidential discussion.
Referrals are welcome.
Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D