Job Description

As we are covering the bank's global operations, you will work in rotational shifts and also be occasionally doing on-call support during non-business hours.

On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight saving time period in the year).

Morning: 7am-4pm
Afternoon:2pm-11pm
Evening: 4pm-1am

Main responsibilities

Providing primary operational technical support and assist the functional support teams
Improving complex operations (DRP, Migrations, Major maintenance etc.)
Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)
Reducing time-to-market by implementing CICD pipelines where possible
Managing technical issues, escalations and ensuring good level of delivery
Maintain, improve and standardize existing workflow processes and framework
Promoting knowledge sharing within the organization (trainings, documentations etc.)
Bridging the gap between Dev and Ops
Maintain programmable code outlined in technical instructions and specifications for operating systems.

Qualifications and Profile

At least a Bachelor's degree in any of these faculties:

Computer Science
Information Technology
Programming & Systems Analysis
Science (Computer Studies)

Functional

Experience in a banking environment.

Technical

Minimum 3 years of experience with UNIX environments
Minimum 3 years of experience in scripting languages such as Python, Powershell
Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes
Experience with task schedulers such as Control-M
Good understanding of IT ecosystems and application architectures
Knowledge about

- CICD pipelines, ITIL practices, Agile practices, Lean

- Observability tools such as Grafana, Kibana, Prometheus, AppDynamics or Dynatrace is a plus

Other Professional Skills and Mindset

Good analytical and problem solving skills
Proactive and able to propose new ideas
Positive attitude towards continuous learning and improvement
Team player
Curious about new technologies

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | VO UYEN AI LINH | Registration No: R22109232

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