Product responsibility
- Product responsibility: Critical Care product Portfolio
- Provide support to customers and NK sales team on all product and application related requirement.
- Attend to all product related enquiry.
- Plan and provide regular product update, product, and application training to customer of the assigned customer account / territory.
- Provide consultation on product configuration, solution and application to customers/end users including clinicians, doctors, Biomed etc.
- Provide product demonstrations, product training and educate customer about the features/function and benefits of NK product and solution.
- Support sales manager on projects, tender specification to review, propose solution to comply with the project and tender requirements.
Post-sales and Technical Service responsibility
- Provide end user product and application training. This includes training schedule planning, preparation of training materials, end user quick guide and any other materials / requirement from the customers.
- Provide support for project delivery and installation. This includes product setting/parameters and configuration set-up as according to customer requirement.
- Provide support and work with NK IT / engineering team, logistic team and commercial team for the product commissioning and delivery according to customer requirement.
- Provide technical and service support for assigned customers / territory. This includes warranty / post warranty support in product servicing, preventive maintenance services etc.
- Provide product technical and service training to assigned customer.
- Project standby duties for trial, post-sales and warranty support might be required.
- Undertake any duties as required or directed as vital for achieving overall company goals.
HOW TO APPLY:
Interested applicants, please click on Apply Now. We regret only shortlisted candidates will be notified.
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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lim Jun Ping
EA Personnel Reg No: R25128522
