Purpose of the job :
Lead and continuous assessment & follow-up of Services Business activities in the region.
Position in the organization :
The role reports to the President of APAC Region and is a member of APAC Management Team.
Specific responsibilities of the role :
- Develop and implement the Regional strategy, supported mainly by Region SVP, Strategy Department and Platforms.
- Support the business growth by delivering on sales, orders, profit, margin and cash as per agreed budget for the country or cluster.
- Ensure alignment to Corporate, Transport and Services management decisions, procedures and guidelines.
- Support the Delivery on sales, orders, profit and cash as per agreed budget, supplemented by Customer Directors and Services Operation. Heads for existing clients and Business Development for new clients.
- Engage in Validation and follow-up key decisions with direct/indirect impact on country/cluster profit & loss.
- Maintain budgets for managed entity as well as the individual projects it takes on and monitor costs against budget.
- Review monthly KPIs and Balanced Score Cards.
- Review and processes Sales Incentive Plan.
- Ensure efficient interface management with Regional Centers in the country or cluster.
- Provide all necessary support to clusters for Bids & Projects execution, Resourcing, Competency management.
- Ensure local coordination through regular meetings with other Regions or Central functions representatives to make sure Alstom policies and processes are understood and applied (i.e. People Management Cycle, EHS).
Performance measurements :
- Country or Cluster P&L (3YP, order intake, sales, margins, cash, headcount).
- EHS and OTD.
- Tender Spend Pay Back.
- Projects Ratings Evolution and customers satisfaction (CSS : Customer Satisfaction Survey).
- Turnover/Retention of qualified staff in the country.
Requirements :
- Graduate Degree in Engineering or Business Management.
- Over 15 years of experience in the Transport/Automobile/Heavy Machinery/Industrial Technology industry with at least 10 years of relevant experience in General Management managing a P&L (Rolling Stock, Services).
- Strategic thinking, entrepreneurial attitude, Innovative and creative.
- Excellent communicator with solid experience in forming and leading teams and in people management.
- Good commercial knowledge for assessing business risks and opportunities enabling decision making for the business profitable in the respective Country/Cluster.
- Sensitivity to different cultures. Flexible, adaptable to other people and to different situations, open minded.
