APAC Business Process Specialist

Company Overview

Founded in Hong Kong in 2016 by the French couple Delphine Lefay and Diego Dultzin Lacoste, OnTheList is a leading premium flash sales concept in Asia and the Middle-East. OnTheList works to minimize the problem of excess stock by turning past-season inventory into sustainable opportunities. OnTheList works directly with retail brands and official distributors, turning old inventory into opportunity by providing a sustainable way for brands to sell past-season items that would have otherwise ended up in landfills, while providing the best deals and steep discounts to our OnTheList members. Since launching in Hong Kong in 2016, OnTheList has hosted over 5,200 flash sales and has built a community of over 1.3 million members across all regions. We've since expanded to Singapore, Australia, Malaysia, Korea, Shanghai, Beijing, Thailand, and Dubai.

Sustainability is rooted in who we are and motivates us to continue our mission. To date, we have saved over 8.2 million items from ending up in landfills. Forming OnTheLove, our CSR initiative, has allowed us to deepen our commitment to minimizing our carbon footprint while working with local organizations and hosting regular charity sales.

At OnTheList, our values guide everything we do: Family Spirit is driven by humility, fostering genuine connections with our community. Panache reflects our passion for delivering exceptional experiences, while sustainability is rooted in our commitment to creating a positive impact on the world around us. Excellence is driven by the cooperation of our teams.

Job Summary

Under the direction of the founder of OnTheList, this role streamlines sourcing and purchasing processes across geographies, builds and monitors operational reporting and tools, and identifies productivity improvement opportunities among internal stakeholders.

Responsibilities: -

• Analyze existing sourcing and purchasing processes across markets to identify dysfunctions and disparities, enabling targeted optimization
• Develop and present actionable recommendations to align management teams on process improvements
• Design updated operational processes using video and written materials, and deliver training to teams across APAC and the Middle-East to ensure consistent adoption
• Lead continuous improvement initiatives by researching and integrating best practices internally and externally
• Coordinate project deliverables and ensure quality standards are met throughout implementation
• Evaluate current reporting tools, templates, and forms against target processes to identify enhancement opportunities
• Prepare and coordinate operational reporting and KPIs, and conduct specific analyses upon request to support data-driven decision-making
• Train teams on new tools and developments, and monitor their effective utilization to maximize productivity
• Collaborate with relevant teams to write detailed functional specifications and operational procedures for data management systems
• Optimize data filing, sharing, and team collaboration processes to improve productivity and cross-functional communication
• Develop and update collection planning based on regional and process-specific requirements, aligning all stakeholders to ensure cohesive execution
• Monitor adherence to collection plans, identify bottlenecks, and recommend corrective actions to maintain operational efficiency