Role Description
These are regional leadership roles responsible for strategy, operations, and business performance across the Asia-Pacific (APAC) region. They typically oversee multiple countries such as Singapore, Malaysia, Australia, Japan, India, and others, ensuring regional alignment while adapting to local market needs.
- APAC AI Director leads regional AI strategy, adoption, governance, and commercialization of AI capabilities across APAC markets
- APAC HR Director leads regional people strategy, talent, organizational design, and HR operations across APAC countries
- APAC Customer Success Director leads regional customer retention, adoption, renewals, and service excellence across APAC customers and teams
Key Responsibilities (Common Across APAC Roles)
- Developing and executing regional strategy aligned with global headquarters goals
- Managing P&L, budgets, KPIs, and performance across multiple APAC markets
- Leading country managers and cross-functional regional teams
- Standardizing processes while adapting to local regulations and cultures
- Driving growth, operational excellence, and customer outcomes in APAC
- Building regional partnerships, stakeholder networks, and executive relationships
- Managing hiring, leadership capability, and succession planning across markets
- Reporting performance to global executives and board stakeholders
- Leading transformation programs, system rollouts, or change initiatives
- Ensuring compliance with local employment, privacy, and regulatory requirements
Role-Specific Focus AreasAPAC AI Director
- Scaling AI products, automation, analytics, and responsible AI frameworks
- Managing AI engineering / data science teams across countries
- Identifying industry use cases in finance, retail, logistics, healthcare, etc.
- Driving adoption of platforms such as Amazon Web Services AI services, Google Cloud, or Microsoft Azure AI tools
APAC HR Director
- Leading talent acquisition, compensation, L&D, employee relations, and culture strategy
- Managing HR systems such as Workday or SAP SuccessFactors
- Driving workforce planning and leadership development across APAC
APAC Customer Success Director
- Driving renewals, upsell, retention, and customer health metrics
- Leading customer success managers and support teams regionally
- Managing platforms such as Salesforce, Gainsight, or Zendesk
Qualifications (Must-have)
- Bachelor's or Master's degree in relevant field
- 10–18+ years of experience with regional leadership responsibilities
- Strong experience managing multi-country APAC teams
- Proven leadership, stakeholder management, and strategic execution skills
- Strong understanding of APAC market diversity and cross-cultural management
- Experience owning budgets, KPIs, and executive reporting
- Ability to travel regionally when required
- Excellent communication with global HQ and local leadership teams
Preferred Qualifications
- Experience in multinational corporations or regional HQ hubs such as Singapore or Hong Kong
- MBA or advanced leadership qualification
- Prior experience leading transformation, M&A integration, or regional expansion
- Familiarity with matrix organizations and global operating models
- Strong network across APAC industries and leadership circles
- Experience managing remote/distributed teams across time zones
