We are looking for a Manager, Finance Operations (Asia Pacific). The role covers Singapore, Taiwan, Hong Kong, Thailand & Malaysia.
The role manages all diverse activities that are required for the production of contractually valid and accurate invoices to customers identified within G4S portfolio of customers.
JOB DUTIES AND RESPONSIBILITIES:
- Lead the invoice development and distribution process
- Selection and placement of direct reports; career development as well as develop performance improvement plans as needed
- Build financial plans for events and special requests to support both G4S and the client
- Provide subject matter expertise toward development of streamlined invoice production processes
- Track and process invoices for all G4S services, reconcile final bills, and oversee budget workups and recaps as well as track all in Ariba as needed for accuracy and payment
- Manage global budget for the clients multiple programs under the Corporate Security Business Unit
- Serve as finance lead on the contract for assigned business units, including compiling, and analyzing all financial information
- Manage field level personnel activities in assuring timely invoice delivery to customers with attachment requirements
- Complete budgetary forecasting based on previous year financial information and future projections to assist with contract negotiations by the senior G4S Leadership team and the Client
- Create, review, revise and maintain quarterly Statements of Work for the clients business unit
- Review service requests and invoice requirements and assure they are in compliance with the contract and current G4S standard
- Implement the day-to-day functions of the Billing and Financial Compliance for the G4S account/Clients Corporate Security Department
- Oversee and streamline billing and collections processes
- Plan and implement quality assurance for all processes
- Special program/billing planning and implementation
- Develop and utilize computer reports and output
- Assure compliance specialized billing requirements
- Assure timely contract/client onboarding in the G4S Resource Planning
- Customer and account management liaison for billing dispute resolution
- Customer Care request resolution
- Escalate client issues to Enterprise account leadership when necessary for dispute resolution
- Assist in preparation and analysis of annual budgets and long-range financial plans/projections
- Provide assistance to senior level G4S Leadership and Client
- Enter and maintain clients Statements of Work within G4S Salesforce for legal review/signature
- Review, track, and process global PR requests ensuring purchases are within budget
- Maintain quarterly variance for multiple business functions within G4S
- Review and verify accuracy of financial and contract paperwork and processes
- Create budget templates and serve as point of contact for questions and exceptions
- Maintain accounts and follow up to verify and close invoices and collect fees
- Follow company policies to process payments, approve money transfers, keep financial statements, and approve purchase order requisitions
QUALIFICATIONS:
- Must possess one or more of the following:
- Bachelors degree in Accounting, Finance, Business Management with a minimum of five (5) years of relevant experience including managing a centralized billing function
- Bachelors degree in a related field with a minimum of seven (7) years of relevant experience including managing a centralized billing function
- Work experience to include demonstration of each of the following:
- Ability to coordinate large scale special billing efforts
- Ability to communicate to all levels of business and foster an open and productive business partnership with internal customers and external customers alike
- Ability to anticipate and act upon customer-related issues and facilitate solutions that are mutually acceptable
- Ability to interface with internal clients and external customers on a daily basis and build relationships as an integral member of a solutions team
- Effective oral and written communication skills
- Proficiency with Microsoft Office Applications
- Ability to assess and evaluate situations effectively
- Compile, sort, and interpret data
- Strong business acumen
PREFERRED QUALIFICATIONS:
- Prior work experience in a centralized finance operations environment
- Experience in contract review and direct customer interaction
