Analyst (infrastructure/Application Support)

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Cloud Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

Primary Purpose

1. To provide helpdesk support for the project
2. To perform infrastructure and application technical duties
3. To provide project admin support to project team

Responsibilities

1) To provide helpdesk support and application testing service for the project:

- man the project mailbox

- response/provide advice to users for incident/SR/CR raised by performing business analysis of application functionality (without source codes)

- ensure all incident/SR/CR are tracked and closed within SLA

- liaise with subcontractor (via JIRA) to ensure issue is resolved

- testing of bug fixes in test environment

- compile daily/weekly/monthly statistics for reporting

2) To perform infrastructure/application technical duties

- AWS, network or application troubleshooting

- Deployment of applications (about 1-2 times a month from 5pm - 9pm)

3) Provide project admin support such as

- Compilation of monthly progress report

- Facilitate the compilation of Weekly Log Review/Account Review

- Asset clearance & tracking

- Personnel security clearance administration

- Project team onboarding / offboarding activities

- Documentation updates

Requirements:

. Years of IT Experience: 1-2 years

. Work Experience: 1-2 years

. Must Have Skill: Oracle DB, system support, Java,

SDLC knowledge

. Prefer Skill: AWS, Outgoing personality, good Communication.

To submit your profile, please apply online or email your updated CV at [Confidential Information]. Your credentials will be treated with the highest level of confidentiality

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys personal information and privacy policy