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Shopee

Algorithm Engineer Intern, Marketplace Intelligence & Data - Chatbot (Summer 2026)

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Job Description

Job Description:

Our team aims to apply LLM/Agent technology to our recommendation system and Agent Auto Quality Assurance, thereby improving service satisfaction and efficiency for chatbots and agents. Your scope will include, but not be limited to:

  • Generative RecSys: Design and develop core components of the chatbot's recommendation, adopting the thought of a generative model (e.g. LLM reasoning/scaling law) to improve CTR of RecSys.
  • Proactive Support Agents: Modeling user's CS behaviour based on user profiles and historical interaction data to recognise users real intent and answer it proactively.
  • Feature Insight Agents: Automatically reason potential features and defining user's event from Agent-Human dialogues.
  • AutoQA Agent: Build an in-domain LLM with SFT for long context and design memory context management to check the agent service quality automatically.

Requirements:

  • Currently pursuing a Bachelor's degree or above in Computer Science, Artificial Intelligence, or a related discipline.
  • Solid experience with optimisation of end-to-end RecSys, including retrieval-ranking systems, Deep Learning RCMD (e.g., xDeepFM, DIN, MMoE), as well as LLM-based generative recommendation models (e.g., HSTU, OneRec, RankMixer).
  • Proficient in Python and experienced with deep learning frameworks such as PyTorch or TensorFlow.
  • Strong analytical and problem-solving abilities, with a passion for building intelligent, user-centric products.
  • Experience in training and fine-tuning large language models using techniques such as supervised fine-tuning (SFT) or reinforcement learning (RL).
  • Prior experience developing or optimising algorithms for large-scale recommendation, search, or advertising systems.
  • Experience in chatbot algorithm development is a strong plus

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About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 143327205