Prepare and revise quotations and tenders: Draft and revise quotations, technical data, tender pricing/costing to align with project specifications and customer requirements.
Coordinate Technical Data: Tabulate and process heat load calculations, load profiles, and piping schematic diagrams, ensuring all technical data meets project and regulatory standards, including Green Mark submissions.
Project Sales and After-Sales Support: Provide ongoing administrative and technical support by responding promptly to customer inquiries, working closely with after-sales teams on service requests, warranty matters, and spare parts coordination, and supporting site meetings by supplying required information and clarifying technical calculations in a timely manner.
After-sales coordination: Liaising daily with the operations department to handle service requests, warranty matters, equipment issues, spare parts, and delivery coordination.
Events support: Support monthly company-organized dinner events by coordinating and sending customer invitations, welcoming and assisting guests as reception or usher, and fostering relationships to support business development.
Corporate festive gifting: Managing the packaging and dispatch of promotional materials and corporate gifts for festive occasions to customers.
Profile:
Diploma/Degree in Mechanical Engineering, Electrical Engineering, or relevant Engineering disciplines.
1 to 3 years of experience in providing pre-sales/after sales support, preparing quotations, or handling technical coordination for sales or project teams.
Proficient in AutoCAD with the ability to interpret and review technical drawings.
