AI Engineer

• About the Company
  
  

Our client is a fast-growing, tech-driven organization located in the heart of Kuala Lumpur's tech hub, Bangsar South. They are heavily investing in cutting-edge AI and automation to scale their operations, offering an environment where innovation is highly rewarded and tech professionals are given the autonomy to build impactful solutions.

• About the Job
  
  

As an AI Engineer, you will bridge the gap between advanced AI research and robust software engineering. You will be responsible for designing, developing, and deploying GenAI and NLP pipelines that directly optimize customer support and knowledge management workflows. This is a fully office-based role in Bangsar South, designed for engineers who thrive in a highly collaborative, fast-paced technical environment.

• About the Team
  
  

You will join an agile, forward-thinking Data & AI team consisting of data scientists, machine learning engineers, and software architects. The team culture is deeply rooted in engineering excellence, continuous learning, and practical innovation—meaning you'll have the support to experiment with new technologies (like Voice AI) while ensuring high-quality production outputs.

• Short Summary of the Role
  
  

We are looking for an AI Engineer with a strong foundation in NLP and RAG pipelines. You won't just be tweaking prompts; you will be building production-gated intent generation tools, semantic search pipelines, and exploring the future of Voice AI. If you have 3+ years of experience and want to see your code make a tangible impact on enterprise workflows, read on.6) Qualifications7) Key Skills & Responsibilities Required

• Education
• Bachelor's or Master's Degree in Computer Science, Artificial Intelligence, Data Science, Software Engineering, or a related quantitative field.
• Experience: Minimum of 3 years of hands-on experience in AI, Machine Learning, or Data Science engineering roles.
• Core Competencies: Proven experience building and deploying NLP or Generative AI applications into production.
• Work Arrangement: Ability and willingness to work fully on-site/office-based in Bangsar South.
  
  

To excel in this role, you will need a blend of AI engineering and solid backend development practices:

• GenAI & RAG Engineering: Experience building AI-powered intent generation or knowledge extraction tools (e.g., parsing PRDs to generate user queries for RAG knowledge bases).
• Semantic Search & NLP: Ability to develop intent similarity detection pipelines using semantic search techniques to ensure data quality control.
• Production Engineering: Hands-on experience enhancing AI platforms with robust engineering practices, including review/approval workflows, production gating, distributed task persistence, and multi-worker task recovery.
• Emerging Tech Research: Curiosity and technical capability to research, evaluate, and architect new AI capabilities, such as integrating Voice AI (Speech-to-Text, Text-to-Speech) into existing chatbot ecosystems.