Aftersales Admin

Responsibilities:

• Key in and maintain accurate customer database.
• Provide support for aftersales administrative work.
• Prepare and draft out daily, weekly and monthly service report and upcoming/overdue maintenance.
• Customer reception and provide high level of service attention.
• Performs any other ad-hoc duties as assigned by the supervisors.

Requirements:

• Minimum 2 years of relevant experience.
• Be resourceful and process a multi-tasking attitude.
• Strong understanding of electrical and electronic systems, high-voltage safety protocols, and vehicle networks.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills, both verbal and written.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong commitment to safety and adherence to established protocols.
• Flexibility to adapt to changing technologies and industry trends.