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Xylem

Aftermarket Sales & Service Manager

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  • Posted 17 days ago
  • Be among the first 10 applicants
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Job Description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world&aposs most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Sales Management

  • Develop and execute sales strategies to achieve revenue and profitability targets for pumps, treatment systems, and digital solutions.
  • Build and maintain strong relationships with customers, consultants, contractors, and channel partners.
  • Drive growth in both new equipment sales and aftermarket opportunities (spare parts, maintenance contracts, upgrades, digital services).
  • Lead key account management and identify new business opportunities in municipal and industrial segments.

Service Management

  • Oversee service operations including installation, commissioning, troubleshooting, and preventive maintenance.
  • Ensure service team delivers on-time, high-quality support that strengthens customer loyalty.
  • Manage service contracts, warranty claims, and emergency support.
  • Drive continuous improvement in service processes, customer response times, and technical training.

Leadership & Collaboration

  • Lead and develop a team of sales engineers, service engineers, and technicians.
  • Collaborate cross-functionally with regional teams, product management, and supply chain to ensure seamless project execution.
  • Monitor market trends, competitor activities, and customer needs to provide feedback to management and product teams.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

More Info

Industry:Other

Function:Water Technology

Job Type:Permanent Job

Date Posted: 14/09/2025

Job ID: 126045915

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Last Updated: 26-09-2025 09:54:54 PM
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