- Responsible for sales activities related to compressors and turbines installed in chemical plants
- Responsible for taking up enquiries from clients, processing enquiries and po and following up payments.
- Responsible for liaising with clients, vendors, procurement team and other engineering function group to ensure provision of seamless after-sales services to clients while meeting quality standard and clients requirement.
- Responsible for preparation of quotes, process PO and coordinate for delivery etc.
- Maintain accurate data records, keep data in proper manner internal server.
- Prompt and satisfactory action for cost summary, proposal creation, as well as data input with using internal system.
After-Sales Services
- Daily communication with clients by phone, email or web-meeting for projects or on-going work and other related matters
- Taking care of techno commercial discussion with client, needed for the supply of spares, upgrades, modification etc.
- Involve in technical-commercial discussions with vendors and engineering team.
- Working with procurement team for arranging PO / logistics etc for shipment
- Arranging logistics and accompany supervisors to site during site activities
- Prepare and create commercial proposal for after-sales services including communicating with vendors, and the other department such as Procurement, Engineering dept.
- Understand the internal procedure and calculate adequate cost & profit, as well as approval on internal compliance program.
- Negotiate with client for offer price, delivery time of item/service, and finalize the commercial offer.
- Review and negotiate the Contract terms and conditions with client.
- Follow-up with clients on submitted proposals, on-going order delivery, and invoice payment.
- Arrange web-meeting with clients/internal members, other sales persons, etc.
Data Management
- Record keeping of all the technical communication, history of equipment, Changes & upgrades
- Enter data and maintain project records and files (Mainly in electronic copy, including hard copy)
Administrative arrangement
- Communicate with internal members, and/or other group company members, vendors to arrange any administrative matter including but not limited to ticket-booking, accommodation arrangement, etc.
Requirements
- Minimum technical diploma or degree
- Fresh pass out or 1-2year experience in terms of sales activity (preparing proposals, profitcalculation, etc.) would be plus point.
- Strong Communication skill with each required personnel
- High standard of mental to tackle timely-manner required actions
- Proficiency in written spoken English
- Minimum understanding of MS application (Word, Excel, PowerPoint)
- Flexible to travel if required
- Open mindset to creating innovative ideas, improvement of existing procedures
- Multi-task ability, and constant attitude for report to manager/HOD promptly
