Aesthetics Therapist/Beautician

General duties:

. Record attendance at work by using online and hardcopy attendance recording systems.

. Punctually operationalise Clinics or Sessions.

. Ensure the comfort and well-being of the patients/customers.

. Handle daily transactions, booking and scheduling of appointments.

. Make post-treatment courtesy calls to all patients/customers as part of the service excellence protocol.

. Follow up on patients/customers upcoming appointments.

. Responsible for explaining to patients/customers and ensuring they understand the benefits and procedures of the various treatments.

. Help patients/customers understand the costs involved in the treatments.

. Ensure the cleanliness of the treatment rooms and all areas.

. Responsible for inventory stock-take.

. Maintain good customer relations with patients/customers, their families and referring healthcare professionals.

. Assist Clinicians with the use of standard equipment.

. Provide on-the-job training to fellow colleagues when needed.

. Work with the team to create a positive, high-energy atmosphere.

. Identify and report incidents to the clinic manager for the necessary actions.

. Any other work as assigned by the clinic manager/director.