Admissions Manager (Admissions Operations), LKCSB

Job Description

• This position is forLee Kong Chian School of Business (LKCSB).
• Leadership in Student Pass Management:
  • Oversee the application process for student passes for all postgraduate programs.
  • Address and resolve administrative issues and queries related to student pass applications.
• Lead Information and Scholarship Application Management:
  • Streamline and collate lead information.
  • Manage scholarship applications by ensuring timely notifications and e-filing of lead data.
• Lead Admissions Operations matters:
  • Craft, improve and operationalize SOPs for admissions operations.
  • Lead process management functions across all postgraduate and professional doctorate programs.
• Application Process Management:
  • Ensure a seamless application process for postgraduate program applicants at LKCSB.
  • Maintain proper documentation of application materials and follow up with applicants promptly.
• Admissions Process Coordination:
  • Facilitate a smooth admissions process for LKCSB postgraduate programs.
  • Coordinate admission and scholarship interviews.
  • Manage the sending of admissions offers and other related administrative tasks.
• Event Operations Support:
  • Manage event operations, including the preparation of promotional materials for outreach activities.
  • Handle event setup, preparation, and registration for both on-campus and virtual information sessions.
  • Ensure event details are communicated to registrants and follow up with them.
  • Attend to walk-in and telephone queries regarding events.
• Prospective Candidate Engagement:
  • Provide high-level service and customer experience to prospective candidates, addressing their queries and concerns promptly and effectively.
• Project Management:
  • Defining clear goals and deliverables for projects, such as streamlining admissions processes, organizing outreach events, or implementing new digital systems.
  • Aligning efforts and resources across multiple teams, stakeholders, and departments to ensure smooth execution of various initiatives, such as lead management, event operations, or application processing.
  • Overseeing day-to-day activities to ensure tasks are carried out efficiently, deadlines are met, and standards are maintained.
  • Tracking progress against milestones, resolving issues promptly, and ensuring quality outcomes.
• Other duties as assigned.

Qualifications

• Bachelor's degree from an University.
• At least 5 years of work experience, with experience in marketing education products, wholesale and retail in an Institute of Higher Learning, being advantageous.
• Good interpersonal skills, prior event planning and administrative/recruitment experience would be advantageous.
• Good written and verbal communication skills.
• Understanding of postgraduate programmes or education environment a plus.
• Self-starter with initiative, and a good problem-solver.
• IT savvy and proficient in MS Office, Excel and Outlook.
• Meticulous with attention to important details. Prior experience in project management would be advantageous.
• Pleasant personality and a strong team player.

• This position is forLee Kong Chian School of Business (LKCSB).
• Leadership in Student Pass Management:
  • Oversee the application process for student passes for all postgraduate programs.
  • Address and resolve administrative issues and queries related to student pass applications.
• Lead Information and Scholarship Application Management:
  • Streamline and collate lead information.
  • Manage scholarship applications by ensuring timely notifications and e-filing of lead data.
• Lead Admissions Operations matters:
  • Craft, improve and operationalize SOPs for admissions operations.
  • Lead process management functions across all postgraduate and professional doctorate programs.
• Application Process Management:
  • Ensure a seamless application process for postgraduate program applicants at LKCSB.
  • Maintain proper documentation of application materials and follow up with applicants promptly.
• Admissions Process Coordination:
  • Facilitate a smooth admissions process for LKCSB postgraduate programs.
  • Coordinate admission and scholarship interviews.
  • Manage the sending of admissions offers and other related administrative tasks.
• Event Operations Support:
  • Manage event operations, including the preparation of promotional materials for outreach activities.
  • Handle event setup, preparation, and registration for both on-campus and virtual information sessions.
  • Ensure event details are communicated to registrants and follow up with them.
  • Attend to walk-in and telephone queries regarding events.
• Prospective Candidate Engagement:
  • Provide high-level service and customer experience to prospective candidates, addressing their queries and concerns promptly and effectively.
• Project Management:
  • Defining clear goals and deliverables for projects, such as streamlining admissions processes, organizing outreach events, or implementing new digital systems.
  • Aligning efforts and resources across multiple teams, stakeholders, and departments to ensure smooth execution of various initiatives, such as lead management, event operations, or application processing.
  • Overseeing day-to-day activities to ensure tasks are carried out efficiently, deadlines are met, and standards are maintained.
  • Tracking progress against milestones, resolving issues promptly, and ensuring quality outcomes.
• Other duties as assigned.