Admissions Executive (10-month contract), OAFA

Job Description

• This position is forOffice of Admissions and Financial Assistance (OAFA).
• Administer OAFA's Immersion Programmes for International High School Students
  • Partner with internal SMU units on programme delivery and content.
  • Source and liaise with external vendors.
  • Manage the selection and offer process.
  • Communicate with international participants and their guardians.
  • Oversee all logistics and operations required for programme execution.
• Support Admissions Operations and Processes During Peak Season
  • Review applications individually to verify the authenticity and accuracy of academic results and other relevant documents.
  • Arrange and set up admissions and scholarship interview sessions for faculty members.
  • Contact applicants to inform them of interview schedules and scholarship outcomes.
  • Follow up with applicants on required documentation and application materials.
  • Handle requests from applicants to change programmes or appeal admissions decisions.
  • Update records on SMU's application portal.
  • Respond to applicant queries promptly and professionally.
  • Provide operational support for admissions-related events for offerees.
• Support Admissions Operations for Advanced Placement (AP) and MOE-Funded H3 Programmes
  • Liaise with Polytechnics and JCs to follow up on student nomination lists.
  • Ensure nominated students complete and submit their applications.
  • Collate H3 applications for review by faculty.
  • Oversee student matriculation processes for AP and H3 programmes.
• Support Admissions Outreach and Signature Events
  • Provide event management and logistics support for key undergraduate admissions events, including Scholarship Showcase, Open House, Discovery Days, and Destination SMU.
• Other duties as assigned.

Qualifications

• Diploma or Degree with at least 2 years of relevant work experience.
• Good communication skills and enjoy talking to people.
• Meticulous, with strong administrative skills and the ability to multi-task across different projects.
• Highly proficient with Office tools such as Microsoft Excel and Microsoft Word.
• Highly proficient with technology tools such as Zoom, and willing to learn new systems.
• Strong customer service mindset with the ability to respond to different types of personalities across different age groups
• Ability to work on some weekends, if there are interviews or events on Saturdays.

• This position is forOffice of Admissions and Financial Assistance (OAFA).
• Administer OAFA's Immersion Programmes for International High School Students
  • Partner with internal SMU units on programme delivery and content.
  • Source and liaise with external vendors.
  • Manage the selection and offer process.
  • Communicate with international participants and their guardians.
  • Oversee all logistics and operations required for programme execution.
• Support Admissions Operations and Processes During Peak Season
  • Review applications individually to verify the authenticity and accuracy of academic results and other relevant documents.
  • Arrange and set up admissions and scholarship interview sessions for faculty members.
  • Contact applicants to inform them of interview schedules and scholarship outcomes.
  • Follow up with applicants on required documentation and application materials.
  • Handle requests from applicants to change programmes or appeal admissions decisions.
  • Update records on SMU's application portal.
  • Respond to applicant queries promptly and professionally.
  • Provide operational support for admissions-related events for offerees.
• Support Admissions Operations for Advanced Placement (AP) and MOE-Funded H3 Programmes
  • Liaise with Polytechnics and JCs to follow up on student nomination lists.
  • Ensure nominated students complete and submit their applications.
  • Collate H3 applications for review by faculty.
  • Oversee student matriculation processes for AP and H3 programmes.
• Support Admissions Outreach and Signature Events
  • Provide event management and logistics support for key undergraduate admissions events, including Scholarship Showcase, Open House, Discovery Days, and Destination SMU.
• Other duties as assigned.