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Administrator
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Administrator
square fresco pte. ltd.- Posted a month ago
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Job Description
- Handle daily office administrative tasks, filing, data entry, and documentation.
- Answer customer enquiries via phone, WhatsApp, email, and other channels.
- Schedule and coordinate aircon installation, servicing, repair, and maintenance appointments.
- Assign jobs to technicians and follow up on job status and completion.
- Maintain customer records, service histories, warranties, and maintenance contracts.
- Coordinate with technicians regarding parts, tools, materials, and site requirements.
- Follow up with customers on quotations, outstanding payments, appointments, and service issues.
- Manage inventory records for aircon spare parts and consumables.
- Prepare daily/weekly job schedules and management reports.
- Ensure customer complaints and service requests are properly recorded and followed up.
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