Administrative Manager

Key Responsibilities

1. Office Administration & Backend Operations

   . Oversee and streamline internal administrative processes

   . Maintain accurate documentation, contracts, and employee records

   . Support payroll submission, timesheet verification, and invoicing coordination

   . Ensure compliance with MOM regulations and company SOPs

   . Coordinate internal reporting and administrative workflow improvements

2. Manpower Scheduling & Client Support (F&B Sector)

   . Manage and coordinate part-time manpower scheduling for F&B clients

   . Liaise with clients on shift requirements, changes, and manpower gaps

   . Optimise deployment to ensure fulfilment and minimise last-minute shortages

   . Monitor attendance, replacement needs, and performance feedback

   . Ensure smooth communication between clients and deployed staff

3. Recruitment & Pool Management

   . Source, interview, and onboard new part-time candidates

   . Build and maintain a reliable pool of part-time employees

   . Conduct screening, basic interviews, and reference checks

   . Ensure proper onboarding documentation and briefing

   . Continuously expand and refresh manpower database to meet peak demand

4. Performance & Operational Monitoring

   . Track fulfilment rates, replacement rates, and manpower reliability

   . Identify operational bottlenecks and propose improvements

   . Ensure service standards are met for all assigned accounts.

Requirements

. Diploma or Degree in Business Administration, HR, or related field

. Minimum 3-5 years of experience in administration, operations, HR, or manpower coordination

. Experience in F&B manpower scheduling is an advantage

. Strong organisational and time management skills

. Able to work in a fast-paced environment with shifting manpower demands

. Proficient in Microsoft Excel and basic reporting tools

. Strong communication and coordination skills

. Detail-oriented and process-driven