Administrative Executive (Service Quality)

You shall work closely with admissions referral sources and internal stakeholders to effect a seamless and optimal patient admission flow. This role involves the active participation and support of patient clinical clerking, admissions & referral data entry and Business Office deposit payment advice.

Responsibilities

1. Assist and manage the referral process.

. Work closely with the referral source of admissions

. Ensure prompt follow-up on all shortlisted patient admission

2. Assist and manage the admissions process.

. Manning of the Ambulance Dropoff Point counter to ensure patients and relevant parties are transferred / guided to the correct wards.

. Upon arrival of the admission, to update relevant parties of the arrival.

3. Compliance to standards.

. Accept referred patients based on pre-determined eligibility criteria

. Accept referred patients based on pre-determined admission criteria

4. Documentation.

. Maintain proper documentation of all processes and systems as required in a timely and accurate manner

5. Any other responsibilities.

. Perform other tasks and roles as and when assigned

Requirements

. Singapore-Cambridge General Certificate of Education Advanced Level (GCE A-Level) or Diploma and above.

. At least 3-5 years of practical experience in a healthcare setting preferred.