Job Title: Administrative Coordinator
Reporting to: Business Development Manager
Job Type: Full-time / 5.25 (Alternate Sat will be working from home)
Level: Junior/Mid-Level
Key Responsibilities:
- Administrative Support: Perform general administrative tasks to ensure the smooth operation of the department. Maintain organized and accurate filing systems for documentation, correspondence, and reports.
- Scheduling and Coordination: Liaise with customers, subcontractors (Sub-Con), main contractors (Main-Con), and internal stakeholders to schedule ACMV efficiently. Ensure clear communication and timely updates on servicing schedules to all parties involved.
- Operations Support: Collaborate with department head to process and follow up on purchase requisitions for materials and services. Ensure that purchase orders align with project requirements and timelines.
- Customer Service: Assist in addressing customer inquiries, providing accurate information and solutions. Handle and follow up on customer feedback to ensure a high level of service satisfaction.
- Quotation Preparation: Prepare detailed and accurate quotations for customers based on their servicing or project requirements. Coordinate with relevant departments to gather the necessary information for quotation accuracy.
- Data Management: Perform data entry tasks to update servicing records and reports systematically. Maintain up-to-date and accessible databases for ongoing and completed projects.
- Contract Management: Monitor and manage project contracts to ensure compliance with terms and deadlines. Assist in renewing, amending, or closing contracts as required.
- Ad-hoc Duties: Undertake any other tasks or responsibilities as assigned by the supervisor to support the team or organization.
