Administrative Associate, Home Care

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

The Administrative Associate is responsible to provide general office and administrative support to ensure efficient and effective operations in the Home Care Department.

You will need to:

General Administration

• To provide administrative support to compile clients financial schemes (such as Medifund, Medisave, eSMF) with external agencies to ensure timely submission for claims
• To extract, monitor and pull data to assist and coordinate with the scheduling for client review assessments
• To maintain learning calendars, training materials and submission of document on a weekly basis
• To maintain audit schedule and coordinate with stakeholders to ensure the documents are up to date
• To compile and onboard clients for e-giro payment as preferred mode of payment
• Create, maintain, and update automated reports and interactive dashboards

Vendor Management

• To cCreate, compile, and maintain the vendor contracts
• To maintain regular reports on operations, vendors, expenses, and administrative activities
• To schedule appointments with vendors to see clients on a timely basis To coordinate between vendors and clients ensuring appointments are created and fulfilled on a timely basis

Inventory Management

• To raise Raising purchase orders Purchase Orders for equipment and inventory management (includes but not limited to receiving of goods, restocking and distribution)
• To facilitate implement self-collection of inventory for Home Care frontliners.

Medisave Operations

• To work with both internal and external stakeholders to set up medisave system to benefit Home Health clients

Other Administrative Responsibilities

• Prepare ad-hoc reports and other administrative work as assigned by the Home Care operations team.

QUALIFICATIONS

You should:

• Have a diploma, GCE A level, or Certificate in Business Administration/Management
• Have a minimum 2 years experience in administrative support
• Be proficient in Microsoft Office applications
• Be proficient in Google Workspace applications
• Be proficient in Microsoft Office applications
• Good written and verbal communication skills.
• Able to work independently, manage multiple tasks, and demonstrate initiative

OTHER INFORMATION

It would be great if you:

• Have proficiency in additional languages to support effective communication with stakeholders from diverse backgrounds
• Demonstrate strong attention to detail and a meticulous approach to work

Please note that your application will be sent to and reviewed by the direct employer - NTUC Health