Job Summary
Provide general administrative and clerical support for daily office operations, including preparing and processing service reports.
Responsibilities
- Maintain and update company records, databases, filing systems, and administrative documents to ensure accurate and accessible information
- Prepare reports, quotations, and other documents to support operational and customer service needs
- Liaise with internal departments, technicians, customers, and vendors to coordinate and ensure smooth daily operations
- Assist with procurement activities, track inventory levels, and manage office supplies to maintain operational readiness
- Perform data entry tasks accurately to keep records complete and up to date
- Follow up on outstanding documents and administrative matters to support timely completion of tasks
- Execute additional administrative duties assigned by management to support office functions
Preferred competencies and qualifications
- At least 1-2 years of relevant administrative experience
- Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
- Knowledge or experience in the air-conditioning industry or service operations
- Proficiency in English and Chinese to communicate effectively with English- and Chinese-speaking customers, technicians, and vendors
