Administrative Assistant (Motor Claims)

Responsibilities:

• Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, sister companies etc
• Assist Claims Executive to manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols
• Periodic review of files, as and when required
• Ensure recovery claims are pursued and followed up periodically
• Compile monthly/quarterly statistics and any other statistical data when required
• Any other duty or assignment as and when instructed by the superior.

Requirements:

• Minimum qualification of Diploma or CGI/equivalent insurance certification.
• Fresh graduates with a strong interest in insurance claims are also encouraged to apply.
• Attractive remuneration package will be offered based on experience and suitability.
• Possess good interpersonal and communications skills.
• Able to multi-task, is a team player and willing to learn new skills.
• Conscientious, tactful and customer-focused.
• Good working knowledge of Microsoft Office application.