Admin & Operations Associate

McHugs - Always Warm Hugs

McHugs is Hiring | Admin & Operations Associate

Company Overview

At McHugs, we believe in Always Warm Hugs. Founded in the UK, our mission is to bring joy, comfort, and companionship to children, families, and collectors through thoughtfully designed plush toys made with natural, skin-soft materials. Each product is crafted with love, safety, and integrity, and is proudly available through leading retail partners in Singapore.

As we continue to grow, we are expanding our Singapore office and seeking a passionate and detail-oriented Admin & Operations Associate to join our team.

Job Description

As an Admin & Operations Associate, you will play a dual role in supporting daily administrative tasks and driving our e-commerce presence. You will help keep our operations running smoothly while ensuring our online platforms deliver delightful shopping experiences.

Key Responsibilities

. Handle daily administrative duties such as document filing, expense claims, scheduling, and office coordination.

. Manage publish content on e-commerce platforms (all content will be provided by our Marketing team - no content creation required).

. Ensure product descriptions, images, and promotions are uploaded accurately and on time.

. Process online orders, coordinate local packing, and arrange timely deliveries.

. Monitor stock levels, prepare replenishment requests, and liaise with warehouse/logistics.

. Provide sales reports, order tracking, and support management with operational data.

. Collaborate with the McHugs team to ensure smooth day-to-day operations.

Requirements

. Diploma/NITEC or above in Business, Administration, E-commerce, or related fields (fresh grads welcome).

. Prior experience in admin, e-commerce operations, or logistics coordination preferred (training provided).

. Proficient in MS Office/Google Workspace knowledge of e-commerce platforms is a plus.

. Detail-oriented, organized, and capable of handling multiple tasks.

. Responsible, independent, and proactive with a positive attitude.

. Strong communication and teamwork skills.

Working Hours & Location

. 5-day work week (Mon-Fri, office hours).

. Location: Singapore (office + occasional retail/warehouse coordination).

Salary & Benefits

. Monthly Salary: S$2,500 - S$3,000 (depending on experience).

. Performance-based incentives and allowances.

. Training and mentorship on e-commerce operations.

. Opportunities for career growth in a fast-expanding global brand.

. Supportive, collaborative, and positive team culture.

Join Us

If you are organized, detail-oriented, and eager to grow your career in both admin and e-commerce operations, we would love to hear from you!