Job Description

Company Overview

NSTORY PTE. LTD. is a Singapore-based provider of all-in-one platform solutions (including NPOS and NEON waiting/booking systems) designed for a new F&B ecosystem.

By seamlessly integrating online and offline services, we are expanding our presence across Asian markets, including Singapore and Malaysia, and actively seeking talent to help us establish a strong footprint across 10 ASEAN countries.

We are looking for a responsible and detail-oriented Admin & Operations Assistant who can reliably execute assigned tasks and maintain a clean and pleasant office environment.

Key Responsibilities

Payment Follow-ups & Collections:
- Contact Singapore and overseas (e.g., Malaysia) clients via phone and WhatsApp to check payment schedules according to company guidelines and message templates.
- Systematically monitor unpaid invoices and execute persistent follow-ups.
Office Management & General Administration:
- Maintain office cleanliness, inspect common areas, and ensure a comfortable working environment.
- Collect daily incoming mail, manage office supplies, and restock inventory.
- Handle incoming main office calls.
Data Entry & Sales Support:
- Input and organize data in MS Excel as instructed by the Chief Operating Officer (COO).
- Assist the sales team by answering basic queries, retrieving documentation, and checking product stock or dispatch records.

Requirements

Proficiency in MS Excel and basic office software.
Ability to carry out instructions accurately, pay attention to details, and persistently follow up on assigned tasks.