Admin Executive (Loan Processing)

Role Summary
Vin's Automotive Group (SGX Listed Catalist Board) is seeking a meticulous and customer-focused Loans Executive to join our Finance Division. You will be responsible for handling loan applications from start to finish - ensuring accuracy, compliance, and excellent service for our customers and dealer partners.

The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment. You will serve as the bridge between customers, dealers, and financial institutions, ensuring a smooth loan process and supporting our commitment to Kaizen (continuous improvement) and Omotenashi (hospitality).

Key Responsibilities

• Answer all phone calls and email enquiries in a timely and professional manner.
• Liaise with car dealers and hirers on all car financing matters.
• Process and input data-entry for loan applications accurately.
• Identify and assess customers needs and eligibility for loan packages.
• Advise customers on suitable loan solutions and alternatives.
• Manage customer expectations and follow up with swift resolutions.
• Conduct credit searches and collect required documents from customers.
• Submit applications and documents to banks / financial institutions for approval.
• Arrange customer appointments for loan agreements and documentation.
• Oversee administrative and documentation procedures through to loan disbursement.
• Perform any other loan-related administrative duties as assigned.

Working Hours:

Monday to Friday- 0845am-0545pm

Alternate Saurdays- 0845am- 1245pm

5.25 days work week (alternate Sat off)

Job Benefits:

• Competitive salary
• Annual, Birthday and Marriage leave
• Dental Claim
• Daily lunch provided
• Health insurance upon confirmation
• Annual bonus (depending on performance)
• Staff rate for car rental and trading of cars