Admin Executive (Corporate Operations)

The Admin Executive (Corporate Operations) supports the Centre's accurate and timely administration of financial processes, effective coordination of counselling intake services, proper maintenance of records and inventory, and the smooth operation of the Centre's facilities and functions.

He/she is largely expected to work in an office environment, although he/she may also be required to travel out of the office for meetings or banking activities. On occasion, he/she may need to work outside official hours or on weekends to support Centre operations and events.

Work Hours

9.00 a.m. to 6.00 p.m. on weekdays.

Key Responsibility Areas

• Process payments, issue invoices and receipts accurately and within timelines
• Maintain accounts receivables, monitor balances and follow up overdue payments, including supporting bad-debt recovery monitoring and follow-ups
• Reconcile bank transactions, receipts, payments and finance schedules, escalating discrepancies promptly
• Conduct authorised banking activities (deposits, payment submissions)
• Maintain orderly and accurate records for audit, support budgeting, and do expenditure tracking (including reports)
• Support client intakes end-to-end (liaising, coordinating, onboarding etc.) and serve as a key point of contact, providing professional and responsive support
• Support book sales and full inventory management
• Coordinate facilities, procurement and vendor matters, including maintenance requests, servicing schedules and office supplies
• Maintain the readiness, safety and cleanliness of facilities and equipment, maintain relevant records
• Provide administrative support for meetings, events and cross-functional tasks as assigned.

Experience

• At least 2 years of relevant experience in finance administration, accounts support, front-desk operations or general administration
• Hands-on experience with payments, accounts receivable, reconciliations, record keeping and budgeting is mandatory.

Requirements

• Good numerical accuracy and attention to detail
• Strong organisational, filing and follow-through skills
• Able to handle confidential financial and client information with discretion
• Strong communication, customer-service and interpersonal skills
• A positive, dependable and hands-on attitude with willingness to support varied operational needs.
• Proficient in MS Office, especially Excel and Word, with the ability to maintain accurate trackers and reports
• Able to use accounting, CRM or administrative systems and learn new digital tools quickly
• Good understanding of basic accounts receivable, reconciliation, payment processing and budget tracking controls
• Able to prioritise competing finance, reception and facilities tasks calmly and accurately.