Admin Coordinator

Job Description / Responsibilities:

• Manage and coordinate man-hour claims submitted to clients.
• Collect and verify workers man-hour records, attendance, timesheets and supporting documents.
• Prepare daily/monthly man-hour claim submissions based on client requirements and agreed rates.
• Check claim details to ensure the man-hours, work dates, employee information and supporting documents are accurate.
• Submit claims to clients through the required system or email within the required timeline.
• Follow up with clients on claim status, approvals, rejections, discrepancies and outstanding payments.
• Liaise with site supervisors and operations teams to clarify any discrepancies in man-hour records.
• Maintain proper records of submitted, approved, rejected and pending claims
• Handle general administrative and documentation duties as assigned.
• Coordinate with internal departments and clients on claim-related matters.
• Ensure all claim documents are properly filed and maintained for audit and reference purposes.