Job Description:
An organized and detail-focused office administrator who ensures smooth office operations by handling clerical tasks, aiding communication, and offering logistical support. This position is essential for daily functions, promoting efficient interdepartmental workflow while upholding confidentiality and professionalism.
- Assist customers to file accident reports and explain the claim procedure.
- Assist customers to submit claims, follow up and liaise with insurance company regarding claims.
- Assist in manage claims / repair operation of the workshop.
- Assist to source / enquire spare parts quotation for all repairs.
- Assist in coordination with owner / surveyor for survey and finalize all repairs.
- Liaise with customer's vehicle for repair & collection.
- Fleet control customer vehicles during their claim time.
- Provide customer service to existing and new customer.
- All ad-hoc duties are assigned by the supervisor.
Requirements:
- Preferably at least 1 years of relevant work experience in automotive industry.
- Self-motivated, proactive, able to work independently and able to work in fast-paced environment.
- Strong communication skills and experience in customer-facing roles are essential.
- Possess valid Class 3 driving license would be a plus.
- Working Location: Soon Lee & Sin Ming
