Admin Associate (Reception)

Brief Summary:

• Support front-office operations, resident administration and visitor services in a professional and organised environment. Coordinate payments, appointments, vendors and records while delivering responsive service to residents and visitors.

Responsibilities

• Coordinate transportation arrangements for residents attending appointments and manage related dispatch activities. Perform reception duties, including handling enquiries, incoming calls, emails and complaints professionally. Support resident admissions, discharges and related administrative processes. Prepare invoices, receive payments and administer payment records. Liaise with the nursing team regarding resident follow-up matters. Manage visitor registration and access procedures. Order supplies and maintain accurate inventory records. Arrange maintenance services with vendors, contractors and suppliers. Complete data entry, filing and documentation. Carry out other duties assigned by the supervisor.

Requirements

• Education requirement: Not specified in the source job description. Prior experience in customer service or a front-office role. Strong interpersonal and communication skills, with the ability to engage professionally with residents and visitors. Positive, helpful and service-oriented approach. Ability to manage administrative tasks accurately and handle multiple responsibilities. Availability for full-time or permanent part-time employment.