Job Summary
Prepare and manage quotations, invoices, and service reports for cleaning services while supporting sales and operations to ensure smooth office and client operations.
Responsibilities
- Send quotations to clients and follow up to obtain approvals or clarify details
- Assist sales and operations teams by preparing and providing supporting documents requested by clients
- Collect and compile service reports, attendance sheets, and job completion photos from the operations manager for record-keeping
- Handle phone calls, emails, and walk-in enquiries professionally to support client and internal communication
- Maintain organized filing systems for quotations, service reports, invoices, and contracts
- Support HR tasks including checking attendance, maintaining leave records, and collecting staff documents as needed
- Manage office supplies, stationery, petty cash, and ensure general office upkeep
- Record and organize meeting minutes to document discussions and decisions
- Monitor and track company certificates and accreditations, ensuring timely renewal to maintain compliance
- Perform any other tasks assigned by the supervisor
Required competencies and certifications
- O'level qualification
- Proficiency in Microsoft Word and Excel to prepare documents and manage data efficiently
- Strong verbal and written communication skills to interact clearly and professionally with colleagues, clients, and stakeholders
- Good interpersonal skills to foster collaboration and create a positive environment within the team.
