COMPANY DESCRIPTION
THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors Community, and Therapy.
RESPONSIBILITIES
We're looking for an Admin Assistant to support service operations, based at Children Therapy Space.
Key Responsibilities:
- Answer enquiries via phone, WhatsApp, and email
- Manage booking and scheduling of client appointments on online platform
- Liaise with parents regarding appointment schedules
- Update the centre's waiting list and client register
- Collect payments (PayNow, CDA, NETS)
- Send appointment reminders to clients parents
- Greet and welcome clients assist with temperature taking
- Explain appointment policies, PDPA, and related matters to parents
- Maintain and restock centre resources and stationery
- Provide administrative support to therapists and centre managers
- Assist in locking of centre on a daily basis
QUALIFICATIONSSkills & Requirements:
- Basic proficiency in Microsoft Word and Excel
- Able to write and send clear, professional emails
- Good communication skills polite and patient
- Demonstrate a calm and professional demeanor when addressing challenging parent interactions
- Strong team player works closely with therapists and centre managers
- Responsible, organised, and attentive to details
Please note that your application will be sent to and reviewed by the direct employer - Thye Hua Kwan Moral Charities
