Responsibilities
- Manage incoming calls and correspondence, responding independently when appropriate to support efficient communication flow
- Oversee office operations, including procurement of stationery, pantry management, and maintaining a clean and functional workspace
- Maintain accurate inventory control of office and pantry supplies to prevent shortages and overstock
- Digitise and organise electronic records securely within the shared filing system to ensure easy access and data integrity
- Coordinate meeting logistics and support client visits to facilitate smooth event execution
- Prepare Purchase Requisitions (PR) and Purchase Orders (PO) using the Company ERP system for administrative items and services to ensure timely procurement
- Accurately prepare and submit expense claims to support financial processes
- Support ad hoc administrative tasks as assigned by the supervisor to meet operational needs
Required competencies and certifications
- Proficient in MS Office applications, including Word and Excel, to produce documents and manage data effectively
- Skilled in operating office equipment such as printers, scanners, binding, and laminating machines to support document processing
- Ability to use ERP systems for procurement and administrative tasks to maintain accurate records and transactions
Preferred competencies and qualifications
- Experience working in an ERP system to enhance efficiency in procurement and record-keeping
- Strong initiative to liaise with external parties regarding documentation to ensure accurate and timely communication
- Ability to plan, analyse, and improve office operations for increased efficiency
- Meticulous attention to detail and strong organisational skills to prioritise tasks effectively
- Ability to multitask and deliver results under pressure and within deadlines
- Effective stakeholder management, interpersonal, and communication skills to collaborate with team members and external contacts
- Team player who can also work independently to support department goals
