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We are urgently looking for a versatile and motivated individual to join our team during our peak festival season from May to June 2026. This is a fast-paced role that combines office administration with hands-on operational support.
As the all-rounder for our peak period, you will be the backbone of our order fulfillment process, ensuring our customers receive their orders accurately and on time while maintaining our backend records.
Roles & Responsibilities:
Finance & Admin: Issue quotations and invoices update payment statuses promptly to ensure accurate financial tracking.
Order Fulfillment: Manage online and Lalamove orders, including packing rice dumplings accurately for delivery.
Customer Engagement: Handle phone inquiries and proactively contact past customers for re-ordering (warm calling).
Retail Support: Occasionally assist with front-of-shop retail sales and customer service.
Operational Learning: Quickly learn and identify different types of rice dumplings and their corresponding colour-coded strings for accurate inventory and packing.
General Support: Provide ad-hoc office and operational support as needed.
Availability: Must be able to commit for the full duration of May 2026 to June 2026.
Education: No degree required. Polytechnic and University students on summer break are highly encouraged to apply.
Commitment to Overtime: Due to the festival peak (Dragon Boat Festival), overtime is mandatory and expected daily during peak weeks. We are looking for candidates with a strong work ethic who are ready to hustle during this short-term stint.
Skills: . Basic proficiency in data entry and simple administrative software.
Good communication skills (English/Mandarin preferred to liaise with diverse customer groups).
Meticulous and able to remember product details (dumpling types/string colours).
Physical Stamina: Comfortable with standing for retail shifts and physical packing of orders.
Job ID: 146553809