Customer Service Executive

Company Overview

Gifted & Talented Education is Singapore's leading provider of academic and life skills enrichment for high-ability learners. We nurture growth mindsets and deliver premier programmes in math, English, science, communication, writing, and leadership.

Job Summary

Join Gifted & Talented Education as a Customer Service Executive to deliver excellent front desk support, manage customer inquiries, and assist with sales and administrative tasks in a dynamic education environment.

Responsibilities

• Greet and assist customers at the front desk to ensure a welcoming and professional experience
• Manage incoming calls, emails, and walk-in inquiries promptly and accurately to resolve customer needs
• Provide customer service support related to sales, including explaining programmes and processing enquiries
• Collaborate with team members to complete assigned projects and support centre operations
• Maintain organized records of customer interactions and administrative duties to support smooth centre management

Preferred competencies and qualifications

• Minimum 2 years experience in customer service and administrative duties
• Completion of O level or equivalent in any discipline
• Demonstrated ability to work effectively in a team with an approachable and friendly attitude

Other Information

Working Hours

• Two weekdays off per week
• Weekend availability required

Remuneration Package

• Salary commensurate with experience
• Career progression opportunities leading to centre manager roles

Please submit your resume stating your current and expected salary. Only shortlisted candidates will be notified.