Position Overview
FirstCom Academy is looking for knowledgeable and energetic Adjunct Trainers to deliver training in TikTok Shop, TikTok marketing, and affiliate marketing strategies. This role is ideal for individuals with strong practical experience in short-form video commerce, influencer collaboration, and social commerce campaigns. Trainers must possess relevant WSQ training certifications (ACLP or ACTA) and have a solid background in digital marketing, either through education or industry experience.
Key Responsibilities
Training Delivery
- Conduct WSQ-accredited courses related to TikTok Shop setup, TikTok content marketing, short-form video engagement, and affiliate marketing strategies.
- Apply real-world examples and hands-on demonstrations to reinforce key concepts and learning outcomes.
- Participate in curriculum improvements and deliver course content in alignment with FirstCom's curriculum and learning standards.
- Facilitate manual and digital assessments to evaluate and track learner performance and progress.
- Ensure learners meet the specified course learning objectives through engaging and effective teaching methods.
Assessment Integrity
- Uphold the highest standards of assessment integrity, ensuring that assessments follow WSQ guidelines and internal policies.
- Ensure that all assessment questions are marked, and learners answers are accurately evaluated.
- Verify that all questions are answered and attempted by learners. Incomplete responses should not be marked as pass.
- Conduct and properly document oral recovery sessions, ensuring transparency and consistency.
Administrative Responsibilities
- Complete and submit Assessment Summary Records (ASRs) and other required documentation in a timely manner.
- Maintain accurate records of attendance, assessments, and learner-related data.
- Provide feedback to ensure that all training materials remain up-to-date and relevant in accordance with industry standards.
Learner Support and Engagement
- Provide constructive feedback on assessments and offer guidance for learners to improve.
- Address learner concerns professionally, promoting a supportive and positive learning environment.
- Foster inclusivity and respect in the classroom, ensuring equal learning opportunities for all students.
Compliance and Reporting
- Adhere to FirstCom's policies, WSQ standards, and regulatory requirements.
- Participate in ongoing professional development to stay current with educational trends and best practices.
- Report any non-compliance or assessment integrity issues to management promptly.
Collaboration and Teamwork
- Collaborate effectively with other trainers, curriculum developers, and operational teams to ensure a cohesive learning experience.
Requirements
Accreditation
- Must possess ACTA (Advanced Certificate in Training and Assessment) or ACLP (Advanced Certificate in Learning and Performance).
Educational Background
- Degree or formal qualifications in Digital Marketing, Marketing Communications, E-commerce, or related disciplines.
Experience
- Proven industry experience managing TikTok Shop accounts, TikTok marketing campaigns, and affiliate/influencer programs.
- Strong understanding of TikTok's algorithm, video creation best practices, affiliate tagging, and sales funnel optimization.
- Prior experience with e-commerce platforms or performance marketing tools is highly desirable.
Skills
- Strong presentation and facilitation skills for adult learners.
- Proficient in TikTok's creator tools, TikTok Shop backend, and relevant affiliate platforms.
- Able to simplify technical concepts and translate them into actionable strategies.
- Familiarity with other tools like CapCut, Canva, TikTok Ads Manager, and affiliate dashboards is a bonus.
Personal Attributes
- Passionate about education and digital commerce.
- Up-to-date with trends in social commerce and influencer marketing.
- Professional, reliable, and committed to training excellence and integrity.
