Accounts Servicing Executive

Job Summary

Servicing of post sales accounts from vehicle life cycle management to contract closure and vehicle handover while maintaining strong client relationships and service coordinating.

Key Responsibilities

• Maintain and nurture long-term relationships with assigned accounts by addressing service recovery, rental inquiries, and policy questions to support client retention
• Collaborate with stakeholders, finance, and administration teams to ensure seamless fleet deployment and effective credit control
• Generate leads, close deals, and manage customer data using CRM or internal tracking systems
• Apply knowledge of automotive regulations, safety standards, and leasing terms to advise clients and ensure compliance

Other Responsibilities

• Identify and pursue new individual clients to expand vehicle leasing account.
• Conduct consultative sales by analyzing client needs, presenting vehicle options, explaining pricing, and preparing accurate quotation.
• Conduct the entire client onboarding process including inquiries, test drives, contract negotiations, documentation, and vehicle handover

Required competencies and certifications

• Hold a valid Singapore Class 3 driving license to conduct test drives and vehicle handovers, and vehicle maintenance