Accounts Receivable & Credit Analyst, GCR (contract role)

Our client is a leading global technology company specialising in digital platforms, online services, and advertising solutions. They are looking for a Singapore-based Finance Operations Analyst to support accounts receivable, credit management, and collections for customers across Mainland China, Hong Kong, and Taiwan.

Responsibilities

• Manage accounts receivable, collections, and outstanding payments for monthly invoicing customers across Mainland China, Hong Kong, and Taiwan.
• Review credit applications, assess financial risk, and evaluate credit limit requests.
• Handle customer queries, billing disputes, credit memos, and payment reconciliations, including direct correspondence with Mandarin-speaking customers and their finance teams.
• Prepare invoices and account statements, manage customer portal submissions, and track payment status.
• Work with internal teams to meet collection targets and improve finance workflows.

Requirements

• Degree in Finance, Accounting, or a related discipline.
• At least 3 years of experience in accounts receivable, credit management, and collections.
• Proficiency in English, and business-level spoken and written Mandarin. Mandarin is required because the role handles collections calls, billing disputes, and written correspondence directly with customers and finance counterparts in Mainland China, Hong Kong, and Taiwan.
• Experience improving or automating finance workflows; experience using AI tools for finance processes is an advantage.
• Proficiency in spreadsheet and productivity suites (e.g. Google Workspace, Microsoft 365) and generative AI tools.
• Strong communication, analytical, and organisational skills.