Job purpose:
The incumbent will be responsible for managing a portfolio of customer accounts, ensuring timely payment. The ideal candidate will have excellent communication and negotiation skills, with a strong background in accounts receivable management.
Responsibilities:
- Manage a portfolio of customer accounts, ensuring timely payment and resolving any payment discrepancies.
- Build and maintain strong relationships with customers, understanding their needs and providing excellent customer service
- Negotiate payment terms and settlements with customers.
- Identify and pursue opportunities to improve cash flow and reduce days sales outstanding (DSO)
- Issue invoice for recharge to both intercompany and third party
- Send tax invoices to customers, including upload to customers portal
- Record payments from customers and assign to respective tax invoices
- Prepare and send statement of account to customers on a monthly basis
- Prepare and send aging analysis on a weekly basis, including payment status
- Perform customer reconciliation
- Take on credit controller role in credit risk mitigation
- Ensure AR month-end closing is completed by first working day
- Verify and process staff claims
- Assist in audit and tax queries and requests
- Any ad hoc duties assigned.
Requirements:
- Diploma in Accountancy or its equivalent, or above
- Minimum 3 years experience in accounts receivable management or a related field
- Strong understanding of accounting principles and practices
- Excellent communication, negotiation, and customer service skills
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office, particularly Excel
Why Join Us
- Unlock Your Potential: Benefit from competitive compensation and holistic training programs designed to develop your skills.
- Innovate with the Best: Thrive in a dynamic, collaborative environment that champions creativity and breakthrough thinking.
- Accelerate Your Growth: Seize clear pathways to advancement and build a fulfilling, long-term career with us.
- Get Recognized: Meaningful rewards and recognition for your contributions and performance.
At Phoenix Contact, we are on a mission to push the boundaries of what's possible in the industry, and we're always on the lookout for visionary minds to shape the future alongside us.
Ready to make an impact Join us and shape a future where your ideas matter!
