Job Description

Job Summary
We are looking for a meticulous and approachable Accounts Clerk cum Admin to support the Centre's day-to-day finance and administrative operations. You will keep our accounts in good order, manage client billing, and be a courteous point of contact for clients families and next of kin.

Key Responsibilities

Accounts and Finance

Maintain accurate books of accounts, including accounts payable and receivable, bank reconciliations and petty cash
Maintain a full set of accounts through to trial balance and prepare management accounts and year-end financial statements for audit
Process supplier invoices, payment vouchers and claims in line with approved procedures
Prepare monthly management accounts and financial reports for Centre Management and the Board
Track income, expenditure and budgets, and flag variances or irregularities early
Support the annual audit by preparing schedules and supporting documents
Maintain proper filing and records for audit and compliance purposes

Billing and Client Administration

Prepare and issue monthly invoices to clients, including applicable subsidies and co-payments
Follow up on outstanding payments and maintain accurate payment records
Respond to billing queries from clients and their families promptly, clearly and with empathy

Correspondence and General Administration

Handle written and verbal correspondence with clients next of kin and caregivers
Maintain client administrative records, ensuring confidentiality and compliance with PDPA
Prepare letters, notices and general documentation
Record staff meeting minutes
Provide general office administrative support to Centre Management

Requirements

Diploma or higher in Accountancy, Business Administration or a related field (or LCCI / equivalent accounting qualification)
At least 1-2 years of experience in bookkeeping, accounts or finance administration
Proficiency in Microsoft Office (especially Excel) and accounting software such as Xero
Good written and spoken English able to communicate sensitively with elderly clients and their families
Detail-oriented, organised and able to meet monthly deadlines
Able to handle confidential information with discretion

Advantageous