Issue statements of account (SOA) to customers on a timely basis and ensure proper recording in the accounting system.
Track incoming payments, ensure they are correctly recorded, reconciled, and accounted for in the accounts receivable ledger.
Proactively contact customers with outstanding balances and follow up on overdue payments.
Investigate and resolve billing discrepancies, errors, or payment disputes with customers in a timely manner.
Execute monthly payment runs for GIRO collections and manage direct GIRO form collection and arrangements.
Manage monthly bank account reconciliation and coordinate with business units on refund matters.
Monitor aging receivables, identify potential collection issues, and analyze customer payment trends to mitigate credit risk.
Identify and recommend improvements to streamline accounts receivable processes.
Support relevant ad-hoc tasks/projects assigned by supervisor.
Prerequisites
Minimum 3 years of proven working experience in Accounts Receivable with solid understanding of basic accounting principles, fair credit practices and collection regulations.
Diploma in Finance, Accounting or equivalent.
Hands-on experience in operating spreadsheets and accounting software.
Proven ability to calculate, post and manage accounting figures and financial records.
High degree of accuracy and attention to detail with a knack for numbers.
