Position Overview

Manage key client relationships and ensure exceptional service delivery across our financial technology solutions. Build long-term partnerships and drive client success through strategic engagement.

Key Responsibilities

. Serve as primary point of contact for assigned high-value client accounts

. Build and maintain strong relationships with key stakeholders

. Coordinate with internal teams to ensure timely service delivery

. Monitor service level agreements and key performance indicators

. Identify opportunities for account expansion and growth

. Prepare and deliver regular account status reports

. Act as escalation point for complex client issues

. Develop account-specific service strategies aligned with client objectives

Requirements

. Bachelor's degree in Business Administration, Finance, or related field

. Minimum 5 years of experience in account management or client services

. Proven track record in financial services or fintech industry

. Experience managing enterprise-level client accounts

. Exceptional interpersonal and communication skills

. Strong problem-solving and analytical abilities

. Proficiency in CRM systems and client management tools

. Deep understanding of financial services and technology solutions

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D