Account Receivable (AR) Operations Executive (West Side)

Job Title: Customer Accounts / Billing Operations Executive

Job Overview

We are looking for detail-oriented Accounts Receivable (AR) professionals to manage end-to-end receivables operations, ensuring timely billing, accurate receipting, effective reconciliation, and compliance with accounting policies. The role will work closely with internal stakeholders to support smooth cash collection and accurate financial reporting. Scope and complexity of responsibilities will be aligned with the candidate's experience level

Key Responsibilities

Customer Accounts & Billing

1. Process customer billing activities including invoices, credit notes, adjustments, receipting, and refunds in accordance with corporate policies and accounting standards.
2. Maintain and update customer master data and contract records in finance and billing systems.
3. Review and reconcile customer accounts, including advances, deposits, credit balances, and account terminations.

Receipting & Payment Processing

1. Perform end-to-end receipting functions, including recording, reconciliation, and GIRO processing.
2. Investigate and resolve unidentified or mismatched payments, coordinating with internal stakeholders and payment gateway providers where required.
3. Handle refunds, deposits, and bank guarantees, including discharge and documentation.

Accounting & Compliance

1. Ensure accurate accounting adjustments for rent-free periods, lease classifications (finance/operating leases), and other contractual arrangements.
2. Support internal and external audit activities, including preparation of audit schedules and responding to audit queries.
3. Ensure ongoing compliance with billing procedures, accounting policies, and internal controls.

Process Improvement & Systems Support

1. Participate in process improvement initiatives, automation efforts, and system enhancements.

3. Contribute to documentation of standard operating procedures (SOPs) and best practices.

Requirements & Qualifications

• Minimum Requirements (Junior Level)
• Degree or Diploma in Accounting, Finance, Business, or a related discipline.
• Positive work attitude with strong attention to detail.
• Good communication skills in written and spoken English.
• Basic understanding of billing, accounting, or finance operations (On job training provided).

Mid-Level / Senior Requirements

• Proven experience managing end-to-end billing, receipting, and customer account reconciliation.
• Strong working knowledge of accounting standards, internal controls, and audit requirements.
• Ability to handle complex account issues, refunds, and stakeholder escalations independently.
• Experience driving process improvements, system enhancements, or mentoring junior staff is an advantage.

Morgan McKinley Pte Ltd EA

License No: 11C5502 | EAP No. R23111942
EAP Name: Renee Feng Ye