Responsibilities
Sales Strategy
- Develop sales growth plan within your designated accounts and/or explore into new customer base, identify new customers which include the market analysis, target setting.
- Provide sales updates and forecast, highlighting performance, challenges, opportunities and critical plan activities with accounts to management
- Work closely with business development & marketing on industry insights, competitor insights, and territorial insights
- Stay informed about industry trends, competitor products, and market developments to identify new business opportunities and maintain a competitive edge.
- Attuned to industrial automation especially in manufacturing, intralogistics, and warehouse domain knowledge
Account Management
- Establish and nurture long-term relationships with clients, understanding their needs and providing tailored AGV solutions.
- Identify the stakeholders and building strong relationship with critical stakeholders
- Plan engagement activities with customers to navigate into customer long term investment plan
- Conduct product/solution/architecture presentation and demonstrations to customers to increase IHS (in-house-share)
- Maintain strong relationship with customers
- Strategic thinking in navigating thru customer complex organization to achieve results
Deal Closure & Customer Satisfaction
- Converting leads to opportunity thru leads qualification
- Maintain healthy sales pipeline to meet sales target
- Collaborate with engineering, technical team to work out technical proposal
- Lead in presentation of business proposal, while support technical team on technical proposal development
- Lead in negotiation with customer and close deals
- Collaborate with after sales to ensure high customer satisfaction, including driving high service level
Requirements
- Bachelor's with experience in a technical field (including EE, ME, CS, Robotics)
- Proven experience in an account management role within the warehouse automation industry(not necessarily automated guided vehicles, it can be automated storage & retrieval systems, warehouse management systems, warehouse control system, robotics/conveyor systems, any other project where has integrated automation solutions for warehouse logistics)
- Attuned to industrial automation especially in manufacturing, intralogistics, and warehouse domain knowledgee.g. understanding of warehouse operations, warehouse control systems and autonomous machinery
- Strong technical presentation and communication skills, able to explain complex concepts in a clear and understandable manner
- Ability to work well in a team-oriented environment
- Energetic, hunter (80% sales,20% technical), positive mindset
- Benoi (transport pick up), 5 days 830am-530pm, basic + mobile + comission + bonus + flexi + 14 AL