Account Manager

Overall Responsibility: Strategize, plan, and execute to achieve the assigned individual sales target. Key activities include:

Customer Relationship Management:

Develop and maintain strong working relationships with assigned strategic and emerging customers.

Maintain an in-depth understanding of the customer's internal organization, including key contacts such as sponsors, decision-makers, influencers, and project managers.

Lead Generation and Pipeline Management:

Actively generate leads and establish a robust sales pipeline.

Manage sales opportunities to achieve assigned sales targets.

Coordinate closely with the Director of Sales to engage and lobby clients effectively.

Collaboration and Coordination:

Work with Pre-Sales Support and Marketing Specialists to follow up on high-priority opportunities.

Ensure timely responses to customer requirements, proposal writing, presentations, and submissions.

Drive brand coverage and mindshare to secure contract awards.

Cost and Pricing Management:

Manage the cost of sales and make final pricing decisions in line with gross margin target guidelines.

Client Intelligence and Feedback:

Act as the client representative to gather commercial intelligence for internal analysis and decision-making.

Address client feedback and complaints promptly.

Project and Financial Coordination:

Monitor closely with the Service and Project Delivery team to ensure timely delivery.

Coordinate with the Finance team on customer billing and ensure timely customer payments.

Position Requirements:

Experience and Education: minimum 8 years working experience with respective stints in sales, in similar industry, with at least a degree (or equivalent) in any general business majors

Personality: sense of ownership and responsibility, being proactive and self-motivated, details-oriented, logical thinking and effective planning, being a team player, also being firm and persuasive, and being honest. Good telephony and email writing skills, as well as good interpersonal communication and negotiation skills, including public speaking.

Language: proficient in English (oral and written)

IT Literacy: Active Campain, Microsoft office, Google functionalities, Clickup