Account Manager, PNC

A bit about H&H Group

Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 16 countries in Asia-Pacific, Europe, North America and Oceania with over 2,700 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness, backed by science. We have 3 business segments Baby, Adult and Pet Nutrition and Care supporting whole-family health and happiness across 7 international brands.

On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through #PurposeLedCareers!

We are passionate about our customers and community and are looking for similar-minded talent to join us! As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered.

Your role within the team

Key person in Singapore to manages distributor relationships across local and key export markets including Japan, Thailand, SEA for the designated brands Solid Gold and Zesty Paws. Overseeing order collection, stock checks, and trade program execution while tracking sales performance, coordinates operational tasks and assists with brand and digital initiatives.

Key Responsibilities

Customer Management & Distributor Excellence

• Manage daily communication with the distributors in Singapore + export markets (Japan, Thailand, SEA) for both Solid Gold and Zesty Paws.
• Lead order collection, stock checks, and trade program execution.
• Track performance against sales targets, inventory days, and activation plans.

Channel Execution

• Ensure price integrity, catalogue accuracy, promotion execution across all channels.
• Support online & retail pet specialty partners and marketplace sellers with content and tools.
• Consolidate monthly sell-in / sell-out reports and insights.

Operational Coordination

• Work with Sales Ops Manager on forecasting, shipment planning, QA docs, and regulatory needs.

Brand & Digital Support

• Support Brand Manager by coordinating influencer shipments, samples, assets.
• Provide market-ground insights for SG-market specific campaigns.

Desired Skills and Experience

To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity:

• Degree holder in Business Administration, Marketing, or any related discipline
• 25 years in account management or trade roles in FMCG/e-commerce/distribution preferred
• Strong communicator, customer-oriented, good operational discipline
• Proficiency in English is essential, Korean or Japanese language skills are a strong advantage
• Occasional travel as required
• Ability to work in a cross-functional matrix environment

H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all.

We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.

If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today!

Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.